Privacy Policy

1. Information we collect

• Order information: your name, email address, phone number, and shipping address, provided by you at checkout.
• Compliance information: your acknowledgment that you are 21 or older and purchasing for research use only, recorded with a timestamp and the originating IP address.
• Payment information: processed directly by third-party payment providers. We receive confirmation of payment status and a provider reference — we do not collect or store full card numbers or cryptocurrency credentials.
• Communications: messages you send us and our replies.
• Technical information: IP address and basic request data used to operate the site securely, apply rate limits, and prevent abuse.

2. How we use information

• To process, fulfil, and ship your orders and handle returns or refunds;
• To send transactional messages — order confirmation, payment instructions, payment receipt, and shipping updates;
• To verify eligibility and maintain records of the research-use acknowledgment;
• To provide customer support and respond to enquiries;
• To detect, prevent, and address fraud, abuse, and security incidents;
• To comply with legal, tax, and regulatory obligations.

3. Legal bases

Where required by law, we rely on the following bases: performance of a contract (to fulfil your order); legitimate interests (to secure the site, prevent abuse, and operate our business); legal obligation (record-keeping and compliance); and consent, where we ask for it.

4. How we share information

We do not sell your personal information. We share it only as needed to run the store:

• Shipping carriers, to deliver your order;
• Payment providers, to process your transaction;
• Service providers who host the website, send our transactional email, and provide security tooling, each bound to process data only on our instructions;
• Authorities or other parties where required by law, or to protect our rights, safety, or property.

5. Cookies

We use a small number of strictly functional cookies and local storage: your language preference, your research-use acknowledgment, and your shopping cart. These are required for the site to work as intended and are not used for advertising or cross-site tracking.

6. Data retention

We retain order and compliance records for as long as necessary to fulfil orders, resolve disputes, maintain business and tax records, and meet legal obligations. Technical logs are retained for a short period for security purposes.

7. Security

We use reasonable administrative and technical safeguards to protect your information, including encryption in transit and access controls limiting who can view order data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

Our service providers may process information in countries other than yours. Where required, we use appropriate safeguards for such transfers.

9. Age limits

This site is not directed to anyone under 21, and we do not knowingly collect information from minors. If you believe a minor has provided us information, contact us and we will delete it.

10. Your rights and choices

Subject to applicable law and to our record-keeping obligations, you may request access to, correction of, a copy of, or deletion of your personal information by contacting us. Depending on where you live, you may also have the right to object to or restrict certain processing, and to appeal a decision.

You may opt out of any non-transactional email at any time. Transactional messages about an order you placed are part of fulfilling that order and cannot be opted out of while the order is active.

11. Changes and contact

We may update this policy; the current version is always posted on this page with its effective date. For any privacy question or request, contact us using the email address in the site footer.